For example, the role and skillset of a planner have considerably changed as a result of planners needing to work more collaboratively with retailers in an integrated supply chain. We have seen an increase in demand for particular skills across the board with everyone wanting the same thing. The new skills buzz words are ‘change management’ and ‘resilience’.
Every business out in the market is looking for the top 10% of candidates; candidates who are able to deliver change through an organisation and do more with less in what has become a tougher economy. This is creating a large capability gap in talent. So whilst it is important as a business to identify the skill requirements, it is just as important to develop a strategy around dealing with this shortage in the market.
During times when there is significant change in the market and a shift in demand for skills it is just as important for an organisation to be looking internally at people, process and systems as it is for them to be looking to the external market.