Engineering and Service Project Manager

Location: sydney
Job Type: permanent
Salary: $105000 - $130000 per annum
Contact: Alex Mather
The Organisation:
Leading global manufacturer of mechanical, electronic and pneumatic components. The primary customer base is the rail and mining industries. Based in Western Sydney, the site is a manufacturing and service operation with 200+ employees onsite. This is an assembly, workshop, industrial manufacturing type of environment. The volumes are very much project based. There is also a large service component where customers will send back components for repair, service and overhaul. This role will sit in one of the engineering teams that look after the brake systems for rolling stock.
 
The Role:
As an Engineering and Service Project Manager, you will be responsible for overseeing the execution and delivery of aftermarket and servicing activities projects. You'll act as the first point of contact for technical queries and support, ensuring that project milestones are met while maintaining high customer satisfaction levels. The role demands an engineering background, effective project management, a keen eye for detail, and the ability to work across departments to ensure the success of all ongoing projects.
 
Key Responsibilities:
  • Serve as the owner/driver of all service projects, technical, project quality queries, product improvement, and product management activities.
  • Act as the first point of contact for any technical queries, offering clear, diligent responses and solutions.
  • Manage project set-up and coordination, including kick-offs and support from BD teams.
  • Coordinate bids and proposals, ensuring the accuracy of SOW reviews and coordination.
  • Attend and support PM meetings, providing critical input during both customer and internal discussions.
  • Develop and manage project plans, budgets, and schedules, forecasting potential risks and issues.
  • Facilitate customer communications, managing expectations and addressing complaints as needed.
  • Regularly review Service & Spares activities, introducing improvements where necessary. 
About you:
  • 3+ years experience as an Engineer (Project, Mechanical or Electrical) in a manufacturing environment,
  • Experience and comfort-ability with external stakeholders, project management, or project coordination (preferably within the manufacturing space).
  • Solid technical knowledge and ability to address and respond to complex technical queries.
  • Strong project management skills, including planning, execution, and coordination of key deliverables.
  • Ability to develop and manage budgets, forecasts, and schedules.
  • Strong leadership abilities, with experience in people management, including target setting, feedback, and employee development.
  • Experience with SAP, PLM systems, and project-specific tools is a plus.
 
How to Apply:
If this sounds like you hit apply now. If you have any specific questions feel free to connect with me on LinkedIn https://www.linkedin.com/in/alex-mather1/

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