Service Manager, Burnie TAS

Location: melbourne
Job Type: permanent
Salary: Highly Attractive Remuneration and Relocation Package Available
Contact: Luke Gunn
About our Client

Our Client is a well-known and highly regarded distributer of plant & equipment and provides innovative products and solutions to many industry sectors Australia-wide. They currently have a fantastic opportunity available for a senior aftersales service professional to run a significant business unit for them out of Burnie, Tasmania, ensuring that the organisations customer base in the region is provided with a best-in-class aftersales experience.
 

About the Opportunity

Reporting to the Regional Operations Manager, this business-critical senior leadership role is responsible for driving the sustainable performance and growth of this organisations service division, which encompasses both field service and inhouse workshop activities. Key responsibilities include:


  • Ownership of the strategic plan, organisational structure and P&L for the regional service function.
  • Driving a culture of safety, high performance, customer-centricity, and accountability.
  • Delivering improved processes relating to scheduling of jobs and labour and capacity planning for the onsite service & repair workshop.
  • Overseeing invoicing, WIP and warranty claim functions, and the generation of related reporting.
  • Contributing to the ongoing growth of the service division through the fostering of key customer relationships and identification of opportunities for new business development.

Skills & Experience Required


  • Highly developed people leadership experience and outstanding communication and interpersonal skills.
  • An industrial services industry background, mechanical aptitude, and experience leading a significant aftersales service function.
  • Highly developed business acumen, with the ability to successfully manage customer relationships, budgets, data analytics and detailed reporting requirements.

How to Apply

Please click on the "Apply" button to upload your resume, or for further information please feel free to contact Luke Gunn at Six Degrees Executive on 0483 916 587 for a confidential career discussion.

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